What do I need when collecting my currency from a ChangeGroup branch?

When collecting your order at one of our branches, you will need to provide the following:

1. Your order confirmation

2. Your valid Passport, Finnish Drivers Licence or National ID Card. Please note, the name of your ID document must match that of the payment card or bank account holder.

Please note, collection is subject to the opening times of the designated collection branch (opening hours will be visible at the time of your order and you can also view them on our web site). Please remember to allow sufficient time to make your collection before departing on your trip.

If you still have questions, please contact our customer service by email at: tilaukset@changegroup.fi