How long will it take to receive my order?

Postal deliveries: 

We aim to dispatch orders according to the following schedule: Orders placed before 2pm Mon-Fri will be shipped the same day and will be delivered by Posti to your nearest post office. Orders placed after 2pm will be shipped the next business day. Please note a “business day” is Monday-Friday, and excludes public holidays. Shipments will not be made on the weekends or on public holidays. For example, if your order is placed on Sunday, with the following Monday being a public holiday, your order will be shipped on the Tuesday. Posti tries to deliver shipments on the next business day as often as possible. To ensure your currency is delivered on time, we recommend that you place your order a week before it is required for collection at your local post office.

Branch collections: 

If you choose to collect your order from one of our designated branches you will need to select your chosen pick-up date when placing your order. Orders for currencies placed before 2pm Mon-Fri, will be available for collection from the next business day onwards at your chosen branch. For orders placed after 2pm, please allow an additional business day for collection. Please note, collection is subject to the opening times of the designated collection branch (opening hours will be visible at the time of your order and you can also view them on our web site).

If you still have questions, please contact our customer service by email at: