What do I do with any unused currency after my trip? Can I return part or all of my order?

BuyBack Guarantee: 

If you have purchased our "Buy-Back Protection" at 6,95 € per order you will be able to return any of your left-over currency to any of our branches, at the same rate as your original purchase. There is also no commission levied on the exchange when returning your currency if you opt for this service. On your return to Finland, you can visit any of our branches, whose staff will process the return and credit your payment method. The maximum return amount under BuyBack Protection is 200 € and all BuyBack transactions must be completed within 30 days of the original transaction.

Returns Service: 

If you have not purchased our BuyBack protection, we also offer a free “Returns”-service to our customers in Finland. When you return to Finland, you can change your left-over foreign currency back to Euros at any of our branches, commission-free, upon presentation of the original transaction receipt. The "Returns" service is subject to the buy-rate of exchange offered on the day the of the return, in the branch the currency is being returned to and must be completed within 30 days of the original transaction. We will only buy back currencies commission-free, up to the value of the original purchase.

If you still have questions, please contact our customer service by email at: tilaukset@changegroup.fi