What should I have with me when I collect my order from a ChangeGroup location?
When you pick up your order from our office, please bring the following with you:
- Your order confirmation
- A valid passport, Finnish driving licence or official photo ID (the name on the card used for the purchase must match the name on the ID).
Please note that pick-up is only possible during the opening hours of the selected branch (which are displayed when placing the order and can also be found on our website). Please remember to allow enough time for pick-up before you leave for your trip.
For further information, you can contact us by email at tilaukset@changegroup.fi
Do you still have questions? Please contact our customer service team by email at: tilaukset@changegroup.fi