How does the Buyback Guarantee work?
- With the Buyback Guarantee, you don't have to worry about exchanging too much money. When you place your order, you can add our Buyback Guarantee to your order for €6.95. Our Buyback Guarantee allows you to sell us back any excess travel currency at the same rate of 50% of the original purchase amount. If the amount of currency to be returned is more than 50% of the original purchase amount, the excess will be bought back in euros at the buying rate of the day in our offices. If you choose this service, no brokerage fees will be charged when you return the currency. When you return to Finland, you can return the excess currency to any of our offices and we will pay the refund into your bank account.
- When you return to Finland, you can return the excess currency to any of our offices and we will pay the refund to the same bank account used to make the original purchase. The processing time for a refund is 2-5 business days. The buy-back guarantee is valid for 30 days from the date of purchase.
Do you still have questions? Please contact our customer service team by email at: tilaukset@changegroup.fi